Facilities management includes
• Management of leases, including accounting and lease administration
• Management and planning of capital projects
• Operation and maintenance
• Energy management
• Space management and occupants
• Experience for both the employee and the occupant
• Business continuity and emergency management
• Real estate management
Types of facility management. There are two main areas of Hard Facilities Management (Hard FM), and Soft Facilities Management (Soft FM).
• Hard FM deals in physical assets like plumbing, wiring, heating, and cooling.
• Soft FM is focused on tasks such as custodial, lease accounting, catering, and security.
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